Our Four Pillars: What Makes us Different

1. Building Upon Owner Legacies

Every pet care business has a story—a legacy shaped by years of dedication and love in every interaction with pets and their parents. At Community Pet Resorts, we're proud to carry these cherished stories forward, nurturing them with the same dedication and love as we write the next chapter together.

We built our business on the idea that while a positive financial outcome for sellers is critical, for many daycare owners, this is about more than just a financial figure. This is about:

  • The dedicated talent you have on your team and continuing to support their growth and career development

  • The pet parents who rely on you multiple times a week to provide a solution for their busy lives

  • The pets that love every moment they get to spend in your four walls with your team

  • The surrounding communities that benefit from your presence in enhancing their quality of life and livability

You have poured your heart and soul into this and you really care about what happens next. Partnering with Community Pet Resorts ensures that your legacy is not only preserved, but celebrated.

2. Talent: Empowering Great Teams

Talent is the lifeblood of any successful organization, and at Community Pet Resorts, we're committed to nurturing and empowering the talented individuals that work with us. Historically in this industry, talent has been the easiest "line item" to ignore, with investments moving towards buying more customers rather than supporting and developing people. We set out to change this narrative.

We firmly believe that the value that any of our resorts offer a pet parent is not so much the service itself but the holistic experience. That experience begins and ends with our people. If the people working with your pet are not happy and fulfilled, how can we expect them to show up as their best selves day in and day out, offering the best possible experience for pets?

This is why from day 1, we made a firm commitment to prioritize people over profits; to put the needs and well-being of our teams on the forefront of our minds to ensure they have the most fulfilling and rewarding careers with Community Pet Resorts. From better pay, to better training, to better professional development opportunities, to a culture of support and collaboration, we strive to cultivate a community where talent can flourish and thrive.

3. Elevating Pet & Pet Parent Experiences

At Community Pet Resorts, we believe that every pet and pet parent deserves an exceptional experience that goes beyond basic care. Our mission is to elevate these experiences, ensuring that every interaction leaves a lasting positive impact.

For the pets in our care, we provide a safe, loving, and engaging environment where they can thrive. From interactive play sessions to personalized attention, we tailor our services to meet the unique needs and preferences of each pet. We understand that pets are family, and we treat them with the same love and respect that their parents do.

For pet parents, we strive to be a trusted partner in their busy lives. We offer peace of mind by providing reliable and convenient services that make their lives easier. Whether it's through our seamless booking process, detailed daily updates, or our friendly and knowledgeable staff, we ensure that pet parents feel confident and comfortable leaving their beloved pets in our care.

Our commitment to elevating pet and pet parent experiences extends to continuous improvement. We actively seek feedback, stay updated on industry best practices, and invest in training and resources to enhance the quality of our services. We believe that by focusing on the holistic experience of both pets and pet parents, we can create a positive and lasting impact in the communities we serve.

At Community Pet Resorts, we are dedicated to making every moment special for pets and their parents, fostering a sense of trust, joy, and community in everything we do.

4. Enriching the Communities we Serve

At Community Pet Resorts, we are more than just a network of dog daycare and boarding facilities. We see ourselves as integral members of the communities we serve, dedicated to making a positive impact that extends far beyond our resort walls. Our name reflects this ethos as community is the foundation of everything we do.

We are committed to ensuring that having a Community Pet Resort in your neighborhood is always a net positive, both through the services we provide to pet owners and our efforts to uplift the surrounding communities. This includes ensuring that pets in our care return home happy, that pet parents find solutions to their busy lifestyles through our services, and that our talented staff members in your local communities are empowered to pursue fulfilling careers with us.

We are local to these communities; their wellbeing and success matters deeply to us. Once we acquire a daycare, we reinvest our profits in local community growth and development, ensuring that our impact is felt for customers and non-customers alike.